Tech Support & Helpdesk

Tech Support Helpdesk Outsourcing

Cost Savings

Outsourcing tech support sounds like it should be expensive. At GlobalityNet, we provide top notch tech support support for small and midsized businesses at 80-90% off the local rates.

24 x 7 Tech Support

Delight your customers. Be available for them when they need your help. With GlobalityNet we can provide world-class technical support for your customers 24×7, 365 days a year.

Experience

We recruit experienced talent. Our agents have worked in or have led tech support teams for companies like Amazon and IBM. That’s the type of experience you can rely on.

Highly Educated

Our tech support agents have degrees in computer engineering, information systems or math. We have a highly analytical team that can manage your simple and complex helpdesk calls.

Depth of Services

GlobalityNet can provide your company with one of the following services:

  • Technical Support Services (Tier 1 / Tier 2 Helpdesk)
  • Technical Sales and Order Management
  • Enterprise Technical Helpdesk
  • Managed technical support

Flexibility

We specialize in customizing our services to better serve the needs of the small business. We can increase or decrease staff with ease, so you don’t have to worry about hiring and/or firing.

With a month-to-month program and a minimum of two agents, we make it easy for your company to get started and grow at its own pace.

Call us for more information: 844-334-4755